How Do I Track My Order?

Once a shipping label has been applied to your package(s), a UPS Tracking Number is generated and an automated email is sent to you. You can easily track your package through the UPS tracking number provided in the email. You’ll get updated information as to where your shipment is currently located and the expected delivery […]

When can I expect delivery?

Once your package leaves the warehouse (Outbound from Syracuse, New York or Melvern, PA), a UPS Tracking Number will be sent to your email address. Additionally, depending on the UPS shipping service you selected, delivery will vary. Please see below for additional information regarding UPS delivery times based on service and ship to zip codes. […]

Is Inside Delivery Offered?

All orders up to 500 lbs can be delivered inside to your office or home by the UPS delivery driver. This means you do not have to unload yourself, provide your own lift truck or loading dock, pay extra or do anything but get your order delivered to you. Orders exceeding 500 lbs. will be […]

Do You Ship to Canada?

Yes. There are no problems shipping to Canada. However, orders shipped to Canada do incur additional changes that you are responsible for paying. Please contact us through email or phone and we will help you ship your package to Canada!

What Are My Shipping Options?

We ses UPS as our main carrier. We use USPS and other carriers (for example, FedEx) upon your request within your own shipping account. The standard UPS shipping options are available: Ground 3 day select 2nd day Air Next Day Air Saver Next Day Air Next Day Air Early AM Next Day Saturday delivery (upon […]

What Is The Cost of Shipping?

Shipping cost is based on weight, distance and level of service. UPS Ground service is our standard shipping option offered and delivery time is based on your location from Syracuse, New York or Melvern, PA locations. UPS is reliable and shipments can be tracked.

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